In addition to clothes, batteries, and compostable products, we also pick up plastic film, e-waste (cables, cords, wires, and small electronics), and even your prepaid package returns for USPS, UPS, and Fedex.
So how does it work? Simply choose the individual pickup or routine compost pickup plan you want The Rounds to handle. We’ll drop off the appropriate pickup container or Package Pickup labels on your next Refill day. Next, fill up the container with your compostable or recyclable products at your convenience, or stick a label on your package and schedule for pickup. Leave your pickup out with your empties on any Refill day, and we’ll take care of the rest! We turn a day full of stressful errands into a simple pickup date.
Members get weekly deliveries for just $10 a month — no additional tips or fees.
There are no delivery fees. All weekly refills are included with your membership.
Our members place their empty containers outside their doors and we come pick them up, reversing the direction of conventional one way shipping channels. Almost all consumer products today move along distribution and fulfillment channels that resemble straight lines. Retailers and delivery services ship to consumers, who in turn dispose of the product and the product’s packaging. The Rounds is turning those straight lines into “closed-loop” circles through the use of reusable containers. Reverse Logistics is the process of closing the loop.
You just leave them outside your door for us on Refill Day, or wherever you receive your bundle! No need to return them if you’re not ready yet, just leave them for us when you’ve got empties.
Please return any glass containers, jars, or bottles, as well as any cotton or canvas bags. When we pick them up, they’ll be washed and sanitized before being refilled and sent back out for their next Refill Day.
Our team delivers bundles on e-bikes and e-vans from a local Neighborhood Refillment Center. We make the rounds weekly on a neighborhood Refill Day.
Our employees are background-checked, bonded and insured. We’re friendly folks that live in your neighborhood. We prep your refill in our hyper-local Neighborhood Refillment Center (“NRC” for short). We send you a text when we’re on our way and another text when we drop off your refill bundle at your door.
You won't! If our fancy-pants predictive algorithm is ever wrong, a real human will make it right. Just text us at 855-674-1999 and you’ll see.
At The Rounds, we’re committed to reducing our carbon footprint. Because of this, we do not accept physical returns of items once they have left our warehouse.
If you are unhappy with the quality of a product, please text us at 855-674-1999 or email us at support@therounds.co within 14 days of receiving your order and we’ll do our best to make it right.
Please note that Membership fees are not eligible for a refund or exchange.
We reserve the right to refuse any refund request if you do not make it within 14 days of delivery or if we determine, in our sole discretion, that the return policy is being abused.
win, win!